We process most orders within 2 to 5 business days. Orders placed on non-business days (weekends or holidays) will be processed on the following business day. Once your order is processed, it can take between 2 to 10 days to receive your order, depending on your distance from our fulfillment center. You’ll receive a confirmation email with a tracking link when your order is shipped.
We currently only ship within the U.S. (including Alaska + Hawaii), but we’re hoping to expand soon. For international customers, please visit our Stockists page to see where you can purchase Taos AER products in your area.
We ship via USPS — First Class is $3.50 and Priority Mail is $8.00. Orders over $20 and Subscription orders always ship free.
We’ve partnered with Cloverly to carbon offset all order shipments at no cost to you — this confirmation will appear in your cart before checkout. The carbon offsets we purchase to counteract order shipping emissions go towards certified offset projects for forest conservation, renewable energy, and more. Offset projects are selected by Cloverly based on the location of your order transaction.
You can expedite your order with USPS Priority Mail for $8.00.
RETURNS & EXCHANGES
We always want you to feel supported when using our products. If you are not satisfied with your order, we’ll accept your return within 30 days of your order date for a full refund (minus shipping fees). Subscription orders are not eligible for return.
Our products are certified cruelty-free by the Leaping Bunny program.
Although our products are cruelty-free, they are not vegan. Our deodorant contains organic beeswax, which has been sustainably harvested to protect bee colonies.
Our products are formulated without gluten but are made in a facility that also processes wheat products. If you have a gluten allergy, we recommend consulting with your physician for product selections before using.
Our ingredients are 100% naturally derived, sustainably sourced, and minimally processed in support of global organic farming. We set the highest self-imposed standards for our ingredients — they all meet or exceed the strictest international green beauty guidelines. Ingredient integrity will always lead our formulation process.
We formulate our scents with only high-quality, pure essential oils and never use synthetic fragrance. Scents are deeply personal to us, and we want you to experience their transportive qualities in our products without sacrificing your health.
Our products have a 24-month shelf life.
Deodorant is generally considered safe for pregnant and nursing women, however, we always recommend discussing your product selections with your physician, especially regarding the use of essential oils while pregnant.
We do not offer samples at this time. If you have any questions about our products, feel free to send an email at email@example.com. If you try a product and are not satisfied, we accept returns for all orders within 30 days of purchase.
As the first and only gel-to-powder clean deodorant, our concentrated formula harnesses the power of potent plant actives and mineral powders — including Organic Tapioca, Non-GMO Cornstarch, a small amount of Natural Baking Soda (excluding Baking Soda Free Deodorant), Organic Beeswax, and Pure Essential Oils — that work together to effectively neutralize odor-causing bacteria and absorb excess moisture. Uniquely designed without water, our deodorant’s silky gel texture glides on smoothly and dries down immediately to a soft powder with no sticky residue.
The ingredients used to make our deodorant are: Organic Sunflower Seed Oil, Non-GMO Cornstarch, Organic Tapioca Powder, Natural Baking Soda (excluding Baking Soda Free Deodorant), Organic Beeswax, Natural Vitamin E, Pure Essential Oils, and an entirely plant-derived proprietary preservative complex. We do not use synthetic fragrance.
Our clean deodorant does not contain aluminum or talc. It’s important to remember that our deodorant is not antiperspirant, which contains aluminum salts to block sweat production. Instead, our deodorant neutralizes odor-causing bacteria at the source and absorbs excess moisture with a potent blend of plant actives and mineral powders.
Our original formula deodorant (Ginger Grapefruit, Lavender Myrrh, Palo Santo Blood Orange, and Indie Lee x Taos AER Energize scents) and Extra Strength Deodorant (Citrus Vetivert scent) contain a minimal amount of baking soda compared to other clean deodorants. If this is a concern, we recommend doing a patch test on the inner arm and waiting 24 hours. If any redness or irritation occurs, please discontinue use.
A little goes a long way with our super-concentrated formula — dispense a small amount for each use and apply to clean, dry skin.
Our deodorant formula is super concentrated — dispense only a small amount for each application. With daily use, our standard-size deodorant should last you four to six weeks, and our mini-size deodorant should last you two to four weeks. Check out our Subscription option (“SUBSCRIBE + SAVE 10%) on any standard-size deodorant product page to make reordering easy.
We recommend storing your deodorant in a cool, dry place away from sunlight.
Some people might experience a transition period when making the switch from conventional antiperspirants + deodorants. To help the process, we recommend drinking extra water and continuing your usual exercise. You may want to apply our deodorant twice a day for the first week. The formula has been thoughtfully designed to provide effective odor-fighting performance.
To take responsibility for our packaging and avoid as much of it as possible from ending up in landfills, we’ll make sure your deodorant empties are properly recycled through our Recycling Program when you send them back to us. We are working on high post-consumer recycled (PCR) content and ultimately, a refillable solution for our deodorants. Along with this, we are performing life cycle assessments on various materials to ensure our next packaging choice is responsible.
PRESS + INFLUENCERS
To apply to our Affiliate Program, sign up via our Community page, and we will be in touch if approved. Affiliates receive up to 15% commission on all sales driven to TaosAER.com. If you have any questions about our Affiliate Program, please reach out to firstname.lastname@example.org.
Please email email@example.com with your website and/or social media accounts and information about what purpose the product is needed for.
To set up a subscription order, select “SUBSCRIBE + SAVE 10%” from any standard-size deodorant product page, then choose how often you’d like to receive your product. You’ll automatically receive 10% off and free shipping on your subscription order when you check out, and those same savings will automatically apply on upcoming subscription orders. Subscription orders are not available for Deodorant Minis. Subscription orders are not eligible for return or additional discounts. Free carbon neutral shipping applies to U.S. orders only.
Your subscription order will be charged to the credit card on file and ship automatically at the frequency you choose. Cancel anytime or make changes at least 24 hours before your next shipment on your account page.
If you’d like to make a one-time purchase, select “ONE-TIME PURCHASE” from a product page, then click “ADD TO CART”.