We process most orders within 2 to 5 business days. Orders placed on non-business days (weekends or holidays) will be processed on the following business day. Once your order is processed, it can take between 2 to 10 days to receive your order, depending on your distance from our fulfillment center. You’ll receive a confirmation email with a tracking link when your order is shipped.
We currently only ship within the U.S. (includes Alaska + Hawaii), but we’re hoping to expand soon. For international customers, please visit our Stockists page to see where you can purchase Taos AER in your area.
We ship via USPS — First Class is $3.50 and Priority Mail is $8.00. Orders over $20 and Subscription orders always ship free.
You can expedite your order with USPS Priority Mail for $8.00.
RETURNS & EXCHANGES
We always want you to feel supported when using our products. If you are not 100% satisfied with your order, you can easily return it within 30 days of receiving your package. To get the return started, send us an email, and we’ll be more than happy to help.
PRODUCT
Our products are certified cruelty-free by the Leaping Bunny program and created using ethical practices.
Although our products are cruelty-free, they are not vegan. Our deodorant contains organic natural beeswax.
Our products are formulated without gluten but are made in a facility that also processes wheat products. If you have a gluten allergy, we recommend consulting with your physician for product selections before using.
Our ingredients are 100% naturally derived, sustainably sourced, and minimally processed in support of global organic farming. We set the highest self-imposed standards for our ingredients — they all meet or exceed the strictest international green beauty guidelines. Ingredient integrity will always lead our formulation process.
We formulate our scents with only high-quality, pure essential oils and never use synthetic fragrance. Scents are deeply personal to us, and we want you to experience their transportive qualities in our products without sacrificing your health.
Our products have a 24-month shelf life.
Deodorant is generally considered safe for pregnant and nursing women, however, we always recommend discussing your product selections with your physician, especially regarding the use of essential oils while pregnant.
We do not offer samples at this time. If you have any questions about our products, feel free to send us an email. If you try a product and aren’t 100% satisfied, we offer easy 30-day returns for all orders.
DEODORANT
As the first and only gel-to-powder clean deodorant, our concentrated formula harnesses the power of potent plant actives and mineral powders — including Organic Tapioca, Non-GMO Cornstarch, a small amount of Natural Baking Soda, Organic Beeswax, and Pure Essential Oils — that work together to effectively neutralize odor-causing bacteria and absorb excess moisture, without aluminum. Uniquely designed without water, our deodorant’s silky gel texture glides on smoothly and dries down immediately to a soft powder with no sticky residue.
The ingredients used to make our deodorant are: Organic Sunflower Seed Oil, Non-GMO Cornstarch, Organic Tapioca Powder, Natural Baking Soda, Organic Beeswax, Natural Vitamin E, Essential Oil Scent Blends, and an entirely plant-derived proprietary preservative complex. Our scents are formulated from proprietary blends of pure essential oils. We do not use synthetic fragrance.
Our deodorant does not contain aluminum, or talc. It’s important to remember that our deodorant is not antiperspirant, which traditionally contains aluminum to prevent sweat production. Instead, our formula neutralizes odor-causing bacteria at the source and absorbs excess moisture with a potent blend of plant actives and mineral powders.
Our deodorant contains a minimal amount of baking soda compared to other natural deodorants. If baking soda is a concern, we recommend that you do a patch test on your inner arm, then wait 24 hours and observe. If any redness or irritation occurs. please discontinue use.
A little goes a long way with our super-concentrated formula — dispense a small amount for each use.
Our deodorant formula is super concentrated — dispense only a small amount for each application. The standard size should last you two to two and a half months, and the mini size should last you three to four weeks. Check out our Subscription Program to make reordering easy.
We recommend storing your deodorant in a cool, dry place away from sunlight.
Some people might experience a transition period when making the switch from conventional antiperspirants + deodorants. To help the process, we recommend drinking extra water and continuing your usual exercise. You may want to apply our deodorant twice a day for the first week. The formula has been thoughtfully designed to provide effective odor-fighting performance.
Definitely! Our packaging is BPA-free and can be recycled with the same plastic as your yogurt cups (#5 curbside). Many cosmetic and beauty products aren't recycled properly since they often contain multiple types of plastic and materials, which is why we created packaging that is easily recycled no matter where you live. We promise to always put you and the Earth first.
PRESS + INFLUENCERS
To apply to our Affiliate Program, sign up via our ShareASale page, and we will be in touch if approved. Affiliates receive a 12% commission on all sales driven to taosaer.com. If you have any questions about our Affiliate Program, please reach out to pr@taosaer.com.
Please email pr@taosaer.com with your website/social handle and information about what purpose the product is needed for.
SUBSCRIPTION PROGRAM
To set up a subscription order, select “SUBSCRIBE + SAVE 10%” from a product page, then choose how often you’d like to receive your product. You’ll automatically receive 10% off and free shipping on your subscription order when you check out, and those same savings will automatically apply on upcoming subscription orders.
You can modify or cancel your subscription order at any time through your account.
If you’d like to make a one-time purchase, select “ONE-TIME PURCHASE” from a product page, then click “ADD TO CART”.