First of all, thank you for your order! We process most orders within 2 to 5 business days. Orders placed on non-business days (weekends or holidays) will be processed on the following business day. Once your order is processed, it can take between 2 to 10 days to receive your order, depending on your distance from our fulfillment center. You’ll receive a confirmation email with a tracking link when your order is shipped.
We currently only ship within the U.S. (includes Alaska + Hawaii), but we’re hoping to expand soon! For international customers, please visit our Stockists page to see where you can purchase Taos AER in your area.
We ship via USPS. First Class is $3.50 and Priority Mail is $8.00. Orders over $50 and Subscription orders always ship free!
If you just can’t wait to have your Taos AER products any sooner (hey, we don’t blame you!), you can expedite your order with USPS Priority Mail for $8.00.
RETURNS & EXCHANGES
We always want you to be able to get out and live confidently when using our products. If your product doesn’t work for you, you can easily return it within 30 days of receiving your package. To get the return started, send us an email, and we’ll be more than happy to help.
“Unconventionally clean” means our products are created beyond conventional ways of thinking - they are made with the ultimate values of your health and the Earth’s sustainability in mind. This includes using 100% naturally-derived ingredients sourced from plants, minerals and high-quality essential oils and formulating without parabens, phthalates, sulfates, silicones or known toxic ingredients. Our products are also cruelty-free (no testing on our furry friends) and come with packaging that is 100% curbside-recyclable (aka it goes next to your curbside garbage pick-up!).
We are serious animal lovers here (our fur family includes a Norwich Terrier named Bear and a Dachshund-mix named Meli), so it’s extremely important to us that our products are cruelty-free!
Although our products are cruelty-free, they are not vegan. Our Next-Level Clean Deodorant contains organic beeswax.
Our products are formulated without gluten but are made in a facility that also processes wheat products. If you have a gluten allergy, we recommend consulting with your physician for product selections before using.
We set the highest standards for our ingredients - they all meet or exceed international clean standards. We’re constantly evolving to incorporate organic, sustainable options wherever possible, but all of our formulations use 100% naturally-derived, minimally processed ingredients.
For reasons of beauty and safety, we formulate our scents with high-quality essential oils and do not use synthetic fragrance - ever. Scents are deeply personal to us, and we want you to experience their transportive quality in our products without sacrificing your health.
All of our products have a 24-month shelf life.
Deodorant is generally considered safe for pregnant and nursing women, however, we always recommend discussing your product selections with your physician.
We do not offer samples at this time, but sit tight! If you have any questions about our products, feel free to send us an email. If you try a full-sized product and aren’t 100% satisfied, we offer easy 30-day returns for all orders.
Our deodorant is the result of nearly a decade of research + development by personal care outsiders because we wanted it to deliver on performance and not be constrained by conventional ways of thinking. A potent plant + mineral complex - made of organic tapioca, cornstarch, essential oils, baking soda, sunflower oil, vitamin E and beeswax - neutralizes odor at the source, ensuring you have all-day freshness for living boldly!
As a result of pushing boundaries, we’re proud to say that our deodorant is also the only gel-to-powder formula in the natural market. Unlike traditional gel, stick, roll-on, or jar deodorants, our formula glides onto your skin (goodbye, rough chalkiness) and dries down immediately with no sticky residue. Just apply, get out and get going.
2 Caprate, Propanediol, Pentylene Glycol, Phenethyl Alcohol. All of our scented deodorants also include a proprietary blend of oils.
Our deodorant does not contain aluminum, talc or other toxic ingredients. It’s important to remember that Next-Level Clean Deodorant is not antiperspirant, which traditionally contains aluminum to prevent sweat production. Instead, our formula will work to neutralize odor at the source with our potent plant + mineral complex.
Our deodorant contains a minimal amount of baking soda compared to other natural deodorants. If baking soda is a concern, we recommend that you do a patch test on your inner arm, then wait 24 hours and observe. If any redness or irritation occurs. please discontinue use.
On first use, turn the disc at the base of the deodorant counter-clockwise until a small amount of product dispenses. Apply product to each underarm; Next-Level Clean Deodorant is super-concentrated, so a little goes a long way. For best results, use on clean, dry skin.
With daily use, our 50g deodorant should last you two months, and our 20g deodorant should last you around one month. Keep in mind that Next-Level Clean Deodorant is super-concentrated, so a little goes a long way.
We recommend storing your deodorant in a cool, dry place away from sunlight (think bathroom drawer, workout bag...you get the picture).
We’re so glad you asked! Check out our blog article where we share what to expect along with tips + advice as you make the transition (*high five*).
Definitely! Our packaging is BPA-free and can be recycled with the same plastic as your yogurt cups (#5 curbside). Many cosmetic and beauty products aren't recycled properly since they often contain multiple types of plastic and materials, which is why we created packaging that is easily recycled no matter where you live. We promise to always put you and the Earth first.
PRESS + INFLUENCERS
Yes! You can sign up via our ShareASale page and receive up to 12% commission on all sales you drive to taosaer.com if approved. If you have any questions about the Affiliate Program, please reach out to firstname.lastname@example.org.
Please email email@example.com with your website/social handle and information about what purpose the product is needed for.